# Hotend Disassembly (/docs/all/maintenance/hotend-disassembly)



A properly maintained tool head is crucial for consistent print quality. Over time, filament residue, clogs, or worn-out components can cause print failures.

<Callout type="error" title="Before you begin - safety and risk">
  Read the [Safety - Before You Begin](/docs/v4/reference/safety-before-you-begin) article to understand the hazards involved in working on the Vision Miner 22IDEX V4 – including electrical, thermal, mechanical, and chemical risks. All procedures in this wiki are provided as recommendations only. By choosing to follow any procedure, you do so at your own risk.
</Callout>

**Start here:** this procedure covers full hotend disassembly for maintenance, inspection, or component replacement. If you only need to change the nozzle, see [Nozzle Change](nozzle-replacement) for a faster procedure. For clog clearing without full disassembly, see [Clearing Clogged Hotend/Unclogging](unclogging).

<YouTube id="oFv23m2YoD4" />

## Tools and Materials [#tools-and-materials]

* **Wrenches**:
  * 7 mm (or 9/32") for nozzle removal
  * 12 mm or adjustable wrench for holding the heat block
* **2 mm Hex Driver** (commonly used for fan shroud/extruder and grounding wire screws)
* **Pliers or Adjustable Wrench** (to hold the heat block during nozzle changes)
* **Boron Nitride/Thermal Paste** (for the heater, sensor, nozzle, heat break)
* **Spare Components** (optional):
  * Nozzle
  * Heat break
  * Heater cartridge
  * Temperature sensor (PT1000)
  * PTFE tube
* **Protective Equipment**:
  * Heat-resistant gloves
  * Safety glasses

<Callout type="info" title="Reference documents">
  - [Wiring Schematic](../../v4/reference/wiring-schematic)
  - [Filament Loading/Unloading](../printing/load-filament)
  - [Clearing Clogged Hotend/Unclogging](unclogging)
</Callout>

## 1. Removing Filament [#1-removing-filament]

There are two ways to remove the filament: **automatically** through the Web Interface, or **manually** by hand. Either works, so use whichever is more convenient.

1. **Preheat** the hotend to the filament's printing temperature.
2. **Unload** the filament using one of the methods below.

**Automatic (Web Interface).** With the hotend hot, use either of these controls to retract the filament:

* **Tool unload button:** next to the active tool (**Left Tool** / **Right Tool**), press the unload button that indicates loaded filament. This retracts the filament for that tool.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/web_interface/webui-unload-filament.png" alt="Web Interface Dashboard - Left Head tool menu open showing Change Filament and Unload Filament" caption="Open the tool menu next to the active head and choose Unload Filament." size="large" />

* **Extrusion Control:** press **Retract** in the Extrusion Control section, slightly lower in the Web Interface (100 mm at \~7 mm/s).

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/web_interface/hotend_disassembly_auto_retract_extrusion.png" alt="Web Interface Extrusion Control section with the Retract button" size="large" />

**Manual.** Preheat the hotend, then push the extruder lever to the position shown below to release tension on the filament, and pull it out by hand.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/extruder_lever_position_0.JPG" alt="Extruder lever pushed to the release position for manual filament removal" size="small" />

3. **Reference**: If unsure, see the [Filament Loading/Unloading](../printing/load-filament).

<Callout type="info" title="Always remove filament while hot">
  Molten plastic will help prevent clogging or filament residue in the nozzle and heat break.
</Callout>

<Callout type="info" title="If filament won't retract">
  If the filament is stuck or the extruder motor clicks without moving the filament, see [Filament Won't Retract](#filament-retract) in the Troubleshooting section.
</Callout>

## 2. Removing the Nozzle (While Hot) [#2-removing-the-nozzle-while-hot]

4. **Heat** the hotend to printing temperature (or slightly lower, e.g., 20–30°C below standard printing temp).
5. **Secure** the heat block with pliers or an adjustable wrench.
6. **Unscrew** the nozzle **clockwise** (looking up from the nozzle tip) using a 7 mm wrench.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_removing_nozzle.JPG" alt="Removing nozzle while holding heat block with wrench" size="small" />

7. **Caution**: The metal components will be extremely hot. Wear heat-resistant gloves and avoid contact with any heated surfaces.
8. **Cool Down**: After nozzle removal, power off and allow everything to cool to a safe handling temperature.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/nozzle_removed_filament_path.jpg" alt="Nozzle removed from heat block showing threads" size="small" />

<Callout type="info" title="Why remove the nozzle while hot">
  Removing the nozzle hot prevents hardened filament from binding the threads. This reduces the risk of damaging the heat block or nozzle.
</Callout>

<Callout type="info" title="If the nozzle is clogged">
  If you cannot remove the nozzle or suspect a clog, see [Nozzle Still Clogged](#nozzle-clogged) in the Troubleshooting section.
</Callout>

## 3. Power Off [#3-power-off]

9. Power off the printer by **unplugging it from the wall** to ensure complete electronic safety.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/electronics/power_off_before_returning_cables.jpg" alt="Unplugging the printer from the wall outlet to power it off" size="small" />

## 4. Removing the Fan Shroud [#4-removing-the-fan-shroud]

The same two screws hold both the fan shroud and the wire guard.

10. Use a **2 mm hex** driver to remove the two screws holding the fan shroud in place.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/extruder-fan-shroud-screws.JPG" alt="Fan shroud mounting screws location" size="small" />

11. Carefully move the fan shroud aside, together with the fan, so it does not get in the way during the rest of the disassembly.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_fan_shroud_moved_aside.JPG" alt="Fan shroud moved aside with the wire guard still in place" size="small" />

The wire guard stays in place and does not need to be removed.

## 5. Remove Grounding Wire (Lug Style Crimp) [#5-remove-grounding-wire-lug-style-crimp]

Before proceeding to remove the hotend assembly, you must disconnect the **grounding wire** at the hotend.

12. Locate the **lug-style crimp** attached to the hotend body (see picture below).

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_grounding_wire_lug.JPG" alt="Grounding wire lug-style crimp attachment on hotend body" size="small" />

13. Using a **2 mm hex** screwdriver, remove the screw holding the lug in place.
14. Carefully set the grounding wire and lug aside for later reinstallation.

<Callout type="error" title="Grounding wire is essential for safety">
  This wire is essential for proper grounding. Ensure it only contacts the hotend metal surface to avoid electrical issues.
</Callout>

## 6. Removing the Hotend Assembly [#6-removing-the-hotend-assembly]

You usually do not need to disconnect the hotend wires. The heater, temperature sensor, and grounding wires all meet at the **distribution block** shown below. Leave them connected, and disconnect one only if it gets in your way during the next steps.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/wire_positions_photo_before_disconnect.jpg" alt="Distribution block wire connections with orange spring-loaded tabs" size="small" />

15. If a wire is stretched tight and gets in the way as you remove the hotend, disconnect just that wire using steps 16-18. If no wire is in the way, skip to step 19.
16. Using a **2 mm hex** screwdriver, press the **orange spring-loaded tab** inside the distribution block **opposite** the wire you want to remove.
17. **Support the distribution block** from the back so you do not put force on the tool head.
18. With the tab pressed, **gently pull** the wire straight out. &#x2A;*Do not force it.**

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_release_wire_tab.JPG" alt="Pressing orange tab with hex driver to release wire" size="small" />

<Callout type="info" title="Document any wire before disconnecting it">
  If you do disconnect a wire, take a photo or label it first to track polarity and where it reconnects. See the [Wiring Schematic](../../v4/reference/wiring-schematic) for reference.
</Callout>

19. **Extruder Front Plate**:

* Using a **2 mm hex** driver, **fully unscrew** the two marked screws shown in the photo. Remove them completely.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_extruder_front_plate.JPG" alt="Hotend assembly mounted in extruder with front plate screws" size="small" />

20. **Slide Out the Hotend**:

* Pull the hotend toward you (forward).
* If the hotend doesn't slide out easily, gently shake it from side to side while pulling it towards you.
* Check for stray filament or debris that might prevent smooth removal.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_slide_out_hotend.JPG" alt="Hotend assembly being slid out of extruder" size="small" />

## 7. Disassembling the Hotend [#7-disassembling-the-hotend]

Once the hotend is free from the extruder, you can break it down into its core parts.

21. **PTFE Tube**:

* Carefully pull the PTFE tube out with tweezers, taking care not to damage it. It should come out with little effort.
* If it resists, skip this step for now and remove the tube after you unscrew the printed interface plate (next step).
* Inspect the tube: it should be flush and cut to the correct length. Replace it if it is damaged or too short.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_ptfe_tube_removal.JPG" alt="Removing the PTFE tube from the interface plate" size="small" />

22. **3D Printed Interface/Adapter**:

* Using a **2 mm hex** driver, remove the two screws holding the interface plate.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_interface_plate_screws.JPG" alt="Unscrewing the 3D printed interface plate screws with a hex driver" size="small" />

* Separate the interface plate from the radiator.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_interface_plate_separated.JPG" alt="3D printed interface plate held separately from the radiator" size="small" />

23. **Cooling Fan**:

* Unscrew 2 screws and remove the fan.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_cooling_fan_removal.JPG" alt="Cooling fan removal from radiator" size="small" />

24. **Radiator**:

* Loosen the screw on the radiator and remove it.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_radiator_set_screw.JPG" alt="Radiator set screw location" size="small" />

25. **Heat Break**:

* Unscrew the heat break. If it will not come loose by hand, [see the heating tip below](#heating-stuck-parts).

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_heat_break_removal.JPG" alt="Heat break being unscrewed from heat block" size="small" />

26. **Heater Cartridge & Temperature Sensor**:

* **Fully unscrew** the set screw that holds the temperature sensor and the heater cartridge in the heat block. Do not just loosen it, take it all the way out.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_heater_sensor_set_screw.JPG" alt="Unscrewing the set screw that holds the temperature sensor and heater cartridge" size="small" />

* Gently slide out the heater cartridge and temperature sensor for inspection or replacement. If they will not slide out easily, [see the heating tip below](#heating-stuck-parts).

<a id="heating-stuck-parts" />

<Callout type="warn" title="If the heat break, heater, or sensor will not come loose by hand">
  These parts can be hard to remove because the boron nitride paste that improves heat transfer also makes them stick. &#x2A;*Do not force them.**

  1. Plug the printer back in and heat the tool to about **150–200°C** to soften the residue.
  2. Wearing **heat-resistant gloves**, hold the heat block only with a gloved hand and carefully work the part free.
  3. When finished, let the printer cool down, then **power it off** before continuing.

  The metal parts will be hot. Work slowly and carefully.
</Callout>

<Callout type="info" title="Inspect wiring and apply thermal paste">
  * **Grounding Wire**: Check if the grounding wire is **worn out**, **burned**, or **excessively bent** due to heat exposure. Replace if damaged.
  * **Fan Wires, Sensor Wires, Heater Wires**: Ensure no fraying, burning, or other damage.
  * **Tip**: Apply **Boron Nitride/Thermal Paste** to threads and surfaces (nozzle, heat break, sensor, heater) as needed for heat conduction and easier future removal.
</Callout>

## 8. Reassembling the Hotend [#8-reassembling-the-hotend]

Reverse the disassembly steps:

27. **Install or Replace the Temperature Sensor & Heater**:

* Lightly coat each component with thermal paste.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_thermal_paste.JPG" alt="Applying thermal paste to heater cartridge" size="small" />

* Slide them into the heat block.
* Secure with the set screw (do not overtighten).

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_heater_sensor_set_screw.JPG" alt="Securing the temperature sensor and heater in the heat block with the set screw" size="small" />

28. **Attach the Heat Break**:

* Thread the heat break into the heat block **finger-tight**. Avoid applying torque to the thin heat break walls.
* If using a &#x2A;*Copperhead®** or similar, refer to the manufacturer's instructions for correct orientation/fit.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_heat_break_install.JPG" alt="Heat break threaded into heat block" size="small" />

29. **Reattach the Radiator**:

* Slide the heat break into the radiator.
* Tighten the set screw carefully.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_radiator_install.JPG" alt="Radiator attached to heat break with set screw tightened" size="small" />

30. **Reattach the Cooling Fan**:

* Attach the fan to the radiator.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_cooling_fan_install.JPG" alt="Cooling fan mounted on radiator" size="small" />

31. **Reattach 3D Printed Interface Plate and PTFE Tube**:

* Attach the interface plate to the radiator.
* Reinsert PTFE tube. Ensure correct length and flush fit. This prevents gaps that cause clogs.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_interface_plate_screws.JPG" alt="Attaching the 3D printed interface plate to the radiator with its screws" size="small" />

<Callout type="info" title="Additional reference">
  For more details on sensor and heater installation or wiring inspection, see [Hotend Temp Sensor & Heater Maintenance](hotend-heater-sensor).
</Callout>

## 9. Reinstalling the Hotend Assembly [#9-reinstalling-the-hotend-assembly]

32. **Slide the Hotend** back into the extruder grooves.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_hotend_reinstall.JPG" alt="Sliding reassembled hotend back into extruder grooves" size="small" />

33. **Secure** it with the original screws on the front plate.
34. **Reconnect the Grounding Wire**:

* Fasten the grounding wire to the hotend body using the **2 mm hex** driver.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_grounding_wire_reattach.JPG" alt="Grounding wire lug reattached to hotend with screw" size="small" />

<Callout type="error" title="Grounding wire must only touch hotend metal">
  This wire **must not** touch any other metal components except the hotend itself. If it does, Z-Probe (ground detection) may fail, and you risk damaging your printer.
</Callout>

35. **Reconnect Other Wires**:

* Reconnect each wire to the same terminal it came from. The **heater cartridge and temperature sensor are not polarity-sensitive**, so their orientation does not matter. The **fan wires are** polarity-sensitive - use your reference photo or the [Wiring Schematic](../../v4/reference/wiring-schematic) to connect the fans the right way around.

<Callout type="warn" title="Only if you disconnected wires earlier">
  If you unplugged any wires at the distribution block during disassembly, reconnect them now **exactly as they were originally**, matching the correct positions and polarity. If you left the wires connected, you can skip this step.
</Callout>

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_wires_reconnect.JPG" alt="Heater and sensor wires reconnected to distribution block" size="small" />

36. **Reinstall Fan Shroud & Wire Guard**:

* Replace the fan shroud using the 2 mm hex screws.
* Make sure wires, including the grounding wire, are tucked properly under the wire guard without excessive bending or contact with other metal parts.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_fan_shroud_reinstall.JPG" alt="Fan shroud and wire guard reinstalled with proper wire routing" size="small" />

## 10. Final Steps & Nozzle Installation [#10-final-steps--nozzle-installation]

37. **Initial Tightening**:

* Thread the nozzle in **counter-clockwise*&#x2A; (looking up from the nozzle tip) by hand or at **\~1 Nm** torque.
* Hold the heat block with a wrench to avoid twisting the heat break.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/new_nozzle_threading_by_hand.JPG" alt="Threading nozzle into heat block by hand" size="small" />

38. **Heat Soak**:

* Heat the hotend to your normal printing temperature.
* Let it sit for a few minutes to ensure all components expand and seat properly.

39. **Final Tightening**:

* Once hot, use your wrench again to **slightly re-tighten** the nozzle (still around 1–1.5 Nm max).
* This helps **prevent leaks** around the threads.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_nozzle_final_tighten.JPG" alt="Final nozzle tightening with torque wrench while holding heat block" size="small" />

40. **Perform a Test Extrusion**:

* Load filament to confirm a clear path and ensure no jams or leaks at the nozzle.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/toolhead/hotend_disassembly_test_extrusion.JPG" alt="Test extrusion showing clean filament flow from nozzle" size="small" />

<Callout type="info" title="Detailed nozzle change procedure">
  For a detailed walkthrough of nozzle changes, see [Nozzle Change](nozzle-replacement).
</Callout>

41. **Perform a Calibration**:

* In the Web Interface, open the `Macros` tab and run `Auto Calibration`.
* Follow the on-screen instructions. This runs the full calibration sequence, including Tool Height and Z-Offset, which you need after hotend work. See the [Auto Calibration](/docs/v4/calibration/auto-calibration) guide for the full procedure.

<DocImage src="https://pub-e9ada5735e184a34a55b5e8f01a2be68.r2.dev/uploads/v4/web_interface/hotend_disassembly_auto_calibration.png" alt="Web Interface Macros tab showing Auto Calibration options" size="large" />

If you encounter issues after reassembly:

* **Under-extrusion or poor layer adhesion** – see [Poor Layer Adhesion or Under-Extrusion](#poor-adhesion)
* **Incorrect temperature readings** – see [Incorrect Temperature Readings](#temp-readings)
* **Heater not working** – see [Heater Not Working](#heater-not-working)
* **Ground faults** – see [Electrical Ground Issues](#ground-issues)

## Troubleshooting [#troubleshooting]

If you encounter issues during or after the procedure, work through these common problems:

<Accordions>
  <Accordion title="Filament Won't Retract" id="filament-retract">
    **Symptoms:**

    * Filament stuck in the hotend during unloading.
    * Extruder motor clicks or grinds but filament does not move.

    **Solutions:**

    1. Verify the hotend is fully heated to the filament's melting point (check the temperature in the Web Interface).
    2. Manually retract using the extruder lever – press the lever down to release tension on the filament, then pull the filament out by hand.
    3. If the filament still won't move, the nozzle may be partially clogged. See [Nozzle Still Clogged](#nozzle-clogged) below.
  </Accordion>

  <Accordion title="Nozzle Still Clogged" id="nozzle-clogged">
    **Symptoms:**

    * No filament extrudes after reassembly.
    * Under-extrusion or inconsistent flow.
    * Filament cannot be loaded through the nozzle.

    **Solutions:**

    1. Remove the nozzle again (while hot) and inspect the opening. Use a nozzle cleaning needle or wire to clear the hole.
    2. Test extrusion **without the nozzle** installed. If filament flows freely from the heat block threads, the clog was in the nozzle itself – clean or replace the nozzle.
    3. If filament does not flow even with the nozzle removed, the clog is in the **heat break** or **PTFE tube**. See [Clearing Clogged Hotend/Unclogging](unclogging) for the full procedure.
    4. For persistent clogs in high-temperature materials (PEEK, ULTEM), perform a cold pull or torch cleaning (steel nozzles only).
  </Accordion>

  <Accordion title="Poor Layer Adhesion or Under-Extrusion" id="poor-adhesion">
    **Symptoms:**

    * Layers do not stick together.
    * Gaps between perimeters or infill.
    * Weak or brittle prints.

    **Solutions:**

    1. Check for **partial clogs** – remove the nozzle and inspect for blockages. Clean or replace the nozzle.
    2. Verify the **PTFE tube length**. The tube must be flush against the top of the heat break inside the radiator. If the tube is too short, a gap forms and causes clogs. Replace the PTFE tube if damaged or incorrectly cut.
    3. Confirm the nozzle is **properly tightened** after heat-soaking (see [10. Final Steps & Nozzle Installation](#10-final-steps--nozzle-installation)). A loose nozzle allows filament to leak around the threads instead of extruding cleanly.
    4. Re-check the first-layer height with [First Layer Calibration](/docs/all/calibration/first-layer) to verify correct nozzle height.
  </Accordion>

  <Accordion title="Incorrect Temperature Readings" id="temp-readings">
    **Symptoms:**

    * Web Interface shows wildly incorrect temperatures (e.g., −3000°C, 2000°C, or "short to ground").
    * Heater does not turn on.
    * Temperature fluctuates randomly.

    **Solutions:**

    1. Check the **temperature sensor wiring**. Verify the sensor wires are connected to the correct terminals on the distribution block. Reversed polarity or loose connections cause incorrect readings.
    2. Inspect the sensor wire for damage – frayed insulation, pinched cables, or corrosion at the terminals.
    3. Verify the sensor is seated correctly in the heat block. The tip of the sensor should make firm contact with the bottom of the sensor hole. Loose sensors give inaccurate readings.
    4. Check the firmware configuration. The PT1000 sensor requires a specific configuration in `config.g`. See the [Wiring Schematic](../../v4/reference/wiring-schematic) for correct wiring and configuration.
    5. If the sensor reads consistently incorrect values (e.g., always 50°C too low), the sensor may be faulty – replace it.
  </Accordion>

  <Accordion title="Heater Not Working" id="heater-not-working">
    **Symptoms:**

    * Hotend does not heat up.
    * Temperature stays at room temperature even when heating is commanded.
    * Error message: "Heater fault" or "Heater timeout".

    **Solutions:**

    1. Check **heater wire polarity and connections**. Verify the heater wires are connected to the correct terminals on the distribution block. Heater cartridges are polarity-insensitive, but loose connections prevent heating.
    2. Inspect the heater wires for damage – frayed insulation, breaks, or corrosion.
    3. Verify the heater cartridge voltage matches the printer's power supply. Vision Miner printers use **24V heater cartridges**. Using a 12V cartridge will result in slow or no heating. Check the label on the heater cartridge.
    4. Use a multimeter to check **heater continuity**. Disconnect the heater wires from the distribution block, set the multimeter to resistance mode, and measure across the heater wire terminals. A typical 24V 60W heater cartridge should read approximately **9–10 ohms**. If the reading is infinite (open circuit), the heater cartridge is broken – replace it.
    5. Check the mainboard heater output. If the heater cartridge and wiring are good but the heater still does not work, the mainboard output may be faulty – contact support.
  </Accordion>

  <Accordion title="Electrical Ground Issues" id="ground-issues">
    **Symptoms:**

    * Printer fails Z-Probe (ground detection) self-test.
    * Error message: "Z-Probe test failed" or "Ground fault detected".
    * Z-Probe reads incorrectly (see [Z-Probe Issues](/docs/all/troubleshooting/z-probe) for detailed Z-Probe troubleshooting).

    **Solutions:**

    1. Inspect the **hotend grounding wire** (lug-style crimp). The grounding wire must contact **only** the hotend metal surface. It must **not** touch any other metal components – the belt bracket, the frame, the extruder motor, or any screws.
    2. Check for **wire routing issues**. The grounding wire should have clearance from moving parts and should not be pinched or bent sharply.
    3. Verify the grounding lug screw is **tight**. A loose screw causes intermittent ground faults.
    4. If the grounding wire is damaged (burned, frayed, or corroded), replace it.
    5. For persistent ground faults after checking the grounding wire, inspect the **Z-Probe circuit** (if applicable). See [Z-Probe Issues](/docs/all/troubleshooting/z-probe) for detailed diagnostics.
  </Accordion>
</Accordions>

## FAQ [#faq]

<Accordions>
  <Accordion title="Can I skip removing the hotend from the extruder if I only need to replace the heater or sensor?" id="faq-skip-removal">
    Yes. You can access the heater cartridge and temperature sensor set screws without fully removing the hotend assembly. However, full removal gives better access and makes it easier to inspect wiring, apply thermal paste, and ensure correct reassembly.
  </Accordion>

  <Accordion title="How often should I disassemble and clean the hotend?" id="faq-cleaning-frequency">
    For standard materials (PLA, PETG, ABS), disassemble and inspect the hotend every **500–1000 hours** of printing or when you notice clogs, under-extrusion, or inconsistent flow. For high-temperature materials (PEEK, ULTEM, carbon fiber composites), inspect every **200–300 hours** or after each major project. Regular maintenance prevents clogs and extends component life.
  </Accordion>

  <Accordion title="Do I need to recalibrate after reassembling the hotend?" id="faq-recalibrate">
    Yes. After full hotend reassembly, run the **Auto Calibration** macro (`Macros > Auto Calibration` in the Web Interface). It performs the full calibration, including Tool Height and Z-Offset, which set the correct nozzle height and tool alignment. See the [Auto Calibration](/docs/v4/calibration/auto-calibration) guide for details.
  </Accordion>

  <Accordion title="What torque should I use for the nozzle?" id="faq-nozzle-torque">
    Tighten the nozzle to approximately **1–1.5 Nm** after heat-soaking (see [10. Final Steps & Nozzle Installation](#10-final-steps--nozzle-installation)). Do not overtighten – excessive torque can damage the heat block threads or the nozzle. Always hold the heat block with a wrench while tightening or loosening the nozzle to avoid twisting the heat break.
  </Accordion>

  <Accordion title="Why does my grounding wire keep touching other metal parts?" id="faq-grounding-wire-routing">
    The grounding wire is often routed too close to the belt bracket or frame. Bend the wire gently to create clearance, ensuring it only contacts the hotend lug. Use a zip tie (if needed) to secure the wire to the hotend wiring bundle, keeping it away from moving parts and metal surfaces. Do not bend the wire sharply near the lug – this can cause wire fatigue and breakage.
  </Accordion>

  <Accordion title="Can I reuse the PTFE tube after disassembly?" id="faq-reuse-ptfe">
    Inspect the PTFE tube carefully. If the ends are clean, square-cut, and not heat-damaged (no browning or melting), you can reuse it. If the tube is too short, damaged, or has been exposed to high temperatures (above 250°C for extended periods), replace it. A damaged or incorrectly cut PTFE tube causes clogs.
  </Accordion>
</Accordions>

## Support [#support]

If you could not find an answer here, reach out to our [support team](/support).
