Vision Miner Wiki

Firmware Update

Firmware updates bring new features, improved performance, and bug fixes to your Vision Miner 22IDEX V4. The V4 updates over the air (OTA) through the Web Interface – no SD card removal or manual file copying required.

This guide walks you through the update process step by step. Follow the steps in order. All button names and messages are shown exactly as they appear in the interface.

Before you begin – safety and risk

Read the Safety – Before You Begin article to understand the hazards involved in working on the Vision Miner 22IDEX V4 – including electrical, thermal, mechanical, and chemical risks. All procedures in this wiki are provided as recommendations only. By choosing to follow any procedure, you do so at your own risk.

Download the Firmware

Download the latest firmware package for your machine. It is a single ZIP archive that works on all Vision Miner 22IDEX V4 printers.

VersionFilename
V4 (4.1.0)22IDEX-V4-4.1.0-ota.zip

Save the ZIP archive somewhere you can find it easily, such as your Downloads folder. Do not unzip it.

Updating the Firmware

  1. Open the printer page in your browser to reach the Web Interface.
  2. In the left menu, click Settings, then click Machine-Specific.
  3. On the Machine-Specific page, find the Install Update button and click it.
Install Update button on the Machine-Specific page in the Web Interface
  1. A file selection window will open. Find the firmware ZIP archive you downloaded and select it.
  2. Click Open.

Select the ZIP archive, not its contents

Select the ZIP archive itself. Do not unzip the archive before the update, and do not select individual files from inside it.

Selecting the firmware ZIP archive and clicking Open

  1. The printer starts uploading the update files. You will see a progress window, for example:

    Uploading File ... complete

    Wait until the upload finishes.

Keep the printer powered on

Do not turn off the printer while the update is in progress. The printer must remain powered on to complete the firmware installation.

Update files being uploaded in the Web Interface
  1. After the files are uploaded, the Install updates? window appears. Make sure Install included WiFi Firmware Update is enabled – it is recommended to leave it on. Click Yes.
Confirming the Install updates? window with the Yes button
  1. Once the update is installed, the Apply new configuration? window appears. Click Restart Mainboard. The printer control board will reboot – this is a normal part of the update.
Apply new configuration? window with the Restart Mainboard button
  1. After the reboot, wait until the Web Interface connects to the printer again. The update is complete when the printer status returns and a message such as Connected to ... appears at the bottom of the page.

If the page does not reconnect

If the page does not reconnect automatically, wait 30–60 seconds and refresh the browser page.

Web Interface reconnected to the printer after the update

Verify the Firmware Version

  1. After the Web Interface reconnects, go to Files > Macros, then open System > Settings > Firmware.
  2. Click Check Firmware.
Check Firmware macro in System > Settings > Firmware
  1. In the software versions window, check the Macro files version. It should show 4.1.0, unless our support team gave you a different target version.
Software versions window after running Check Firmware

If the version is different

If the version is not what you expected, take a screenshot of the message on the screen and contact our support team. Do not repeat the update multiple times without guidance from support.

FAQ

Support

If you could not find an answer here, reach out to our support team.

On this page

Download the FirmwareUpdating the FirmwareVerify the Firmware VersionFAQSupport

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